Gas, Heating & Plumbing FAQs
Everything you need to know about boiler servicing, central heating, gas safety, and our services in Birmingham. Can't find your answer? Call us on 07393 226 594 — we're always happy to help.
Gas, Heating & Plumbing FAQs
Everything you need to know about boiler servicing, central heating, gas safety, and our services in Birmingham. Can't find your answer? Call us on 07393 226 594 — we're always happy to help.
20 questions · 2,394 words of expert advice
Boiler Servicing
3 questions
How often should I service my boiler?
Every boiler should be serviced once a year — ideally before winter starts.
What does a boiler service include?
A full visual and operational inspection of your boiler, flue, and controls — typically takes 30–45 minutes.
When is the best time to book a boiler service?
Late summer or early autumn — before the cold weather hits.
Landlords & Safety
3 questions
What is a CP12 certificate and do I need one?
A CP12 (Gas Safety Certificate) is a legally required annual gas safety check for all rented properties in the UK.
What are my legal obligations as a landlord for gas safety?
You must have all gas appliances, pipework, and flues checked annually by a Gas Safe registered engineer.
Do you offer landlord gas safety packages?
Yes — we offer discounted annual packages for landlords with one or more rental properties in Birmingham.
Repairs & Emergencies
2 questions
Do you cover emergency boiler repairs?
Yes — we take emergency callouts for boiler breakdowns across Birmingham and surrounding areas.
My boiler is showing an error code — what should I do?
Don't panic — most error codes indicate a minor issue that a Gas Safe engineer can fix quickly.
Boiler Installation
3 questions
How much does a new boiler cost?
A new combi boiler installation in Birmingham typically costs between £1,800 and £3,500 depending on the boiler model and complexity of the job.
Which boiler brands do you recommend?
We recommend Worcester Bosch for most homes — they're reliable, energy-efficient, and come with industry-leading warranties.
How long does a new boiler installation take?
Most straightforward combi-to-combi swaps are completed in one day (4–6 hours).
About Us
4 questions
Are your engineers Gas Safe registered?
Yes — every Empower Gas engineer is fully Gas Safe registered and carries their ID card on every job.
Which areas in Birmingham do you cover?
We cover all of Birmingham and the surrounding West Midlands area — typically within a 15-mile radius of the city centre.
How do I get a quote?
Call us on 07393 226 594 or fill in the contact form — we'll get back to you within a few hours.
Do you offer any guarantees on your work?
Yes — all Empower Gas work comes with a minimum 12-month workmanship guarantee.
Central Heating
3 questions
My radiators are cold at the bottom — what does this mean?
Cold spots at the bottom of radiators usually means sludge and debris has built up in your system — a powerflush will fix this.
How do I know if I need a powerflush?
If your radiators have cold spots, your boiler is noisy, or your heating is slow to warm up — you probably need a powerflush.
Can I bleed my radiators myself?
Yes — bleeding radiators is a simple job most homeowners can do safely. You just need a radiator key.
Gas Appliances
2 questions
Still Have a Question?
No problem — give us a call or send us a message. Our Gas Safe registered engineers are always happy to help with any questions about gas, heating, or plumbing.
Request a Free Quote
Fill in the form below and we'll get back to you quickly with a free, no-obligation quote for any gas, heating, or plumbing work in Birmingham.
Phone
07393 226 594
Available 24/7 for emergencies
Send a Message
Quick response
mail@empowergas.co.uk
We reply within 1 hour
Address
177 Fordhouse Lane, Stirchley, Birmingham, B30 3AG
Birmingham
Hours
Mon - Fri: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
mail@empowergas.co.uk
Address
177 Fordhouse Lane, Stirchley, Birmingham, B30 3AG
Hours
Mon - Fri: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Need a Gas Engineer in Birmingham?
Whether it's a boiler repair, new installation, or landlord gas safety certificate — Empower Gas is here to help. Call us today for a free, no-obligation quote.